Frequently Asked Questions

Get answers to common questions about 5 Sessions - Express Luxury Package - 45 Mins.

This package includes five personalized 45-minute massages, each enhanced with optional hot stone therapy, cupping, and aromatherapy. You'll receive a 20% discount on products and add-ons, plus 6000 points toward a $130 gift card.

Yes—appointments may be scheduled across weeks to suit your availability. We recommend spacing sessions regularly for best results. Book online or call our front desk to arrange preferred days and times; appointment changes are subject to our cancellation policy.

Yes, each 45-minute session in this package can include hot stone therapy, cupping, and aromatherapy at no extra cost. Therapists will tailor those modalities to your needs; some techniques may be adjusted for comfort or medical considerations.

Your 6000 loyalty points are automatically credited to your Lov spa account after purchase. Redeem them online or in-spa toward a $130 gift card once the points threshold is met. Contact front desk if you need assistance with redemption.

The 20% discount applies to most products and add-ons at Lov spa, including oils and specialty treatments. Exclusions may apply to promotional items, third-party brands, or packaged offers. Staff will confirm eligible items at checkout or when booking.

Cancellations should be made at least 24 hours in advance to avoid fees. Late cancellations or no-shows may forfeit the session. Prepaid packages follow our standard policy; contact us to discuss rescheduling, transfers, or emergency exceptions.