Frequently Asked Questions

Get answers to common questions about 12 Sessions - Extreme Lavell Lux Package - 60 Mins.

Call or book online to reserve sessions; our front desk schedules twelve 60‑minute appointments at your preferred cadence. Prepaid package credit is applied per visit, and you may customize treatments, add-ons, or reschedule with standard notice.

Yes. Each 60‑minute session may incorporate hot stones, therapeutic cupping, and aromatherapy as part of your personalized treatment. Therapists adapt techniques to your preferences and health needs; mention sensitivities at booking so we can tailor pressure and modality usage per visit.

Your 20% discount applies to all Lov spa retail products and on-site add-ons when you present package purchase. Discount is applied at checkout for each visit; cannot be combined with other promotional codes. Ask staff about product recommendations to maximize value.

Hot towels are used to warm and relax muscles, enhance oil absorption, and provide soothing transitions between techniques. They refresh the skin, aid circulation, and leave you feeling cleansed and comforted. Towel temperature and usage are adjusted for your comfort and safety.

Points are awarded when you purchase the full package; this package grants 6000 loyalty points toward a $130 gift card. Points post to your Lov spa account after purchase; redeem online or in-store according to loyalty program terms and expiration policies.

Yes, sessions are transferable and may be gifted; contact front desk to register recipients, manage scheduling, and verify ID. Some restrictions may apply: sessions expire per package terms and cannot be combined with other membership benefits.