Frequently Asked Questions

Get answers to common questions about Mobile Massage - 120 Mins.

Reserve online or by phone and complete prepayment to confirm your Mobile Massage - 120 Mins. Provide address and preferred time. Appointments are scheduled within our 20-mile radius; longer trips may require the additional $25 travel surcharge.

Yes. Services requested beyond 20 miles from Lov spa incur a $25 travel surcharge. The fee is applied per booking and collected at prepayment. Contact us before booking for longer distances to confirm availability and any additional travel arrangements.

All pets must be secured before therapists arrive. If a safety concern occurs, the session will be canceled and the payment is non-refundable. Please secure animals and clear the treatment area to avoid cancellations and ensure a safe, uninterrupted session.

Yes — sessions are fully customizable. Deep tissue is available for an increased price and should be requested at booking so the therapist can prepare. We also offer relaxation, sports, and targeted techniques tailored to your needs during the 120-minute visit.

Clear a comfortable, private space and provide a flat surface for the portable table. Secure pets, ensure easy parking or building access, and complete prepayment. Have water and light clothing ready for post-massage comfort; the therapist brings linens and massage supplies.

All services are prepaid. Refunds and rescheduling are handled per Lov spa policy—please contact us as soon as possible. Note that cancellations due to unsecured pets result in a non-refundable charge; contact customer service to discuss exceptions or special circumstances.